In this session join Code42's Vijay Ramanathan - SVP Product Innovation and Chrysa Freeman - Senior Security Instructional Content Designer to discuss how the right education content, delivered at the right time, to the right employees, with the right tone can truly change user behavior - with the right metrics to prove it. Attendees will walk away from this session with perspectives on:

• Why presuming positive intent can do more to secure the organization than assuming negative intent
• Why a mindset of “Teach don't Preach” opens your minds to newer, better employee-centric educational content
• Why approaching education in three ways - proactive, situational and responsive - will influence user behavior